CPA Ontario is currently in search of Customer Service Representatives for their inbound, non-sales call centre environment. We are looking for individuals who want to be part of a team fostering a positive customer experience - a Customer Service Representative who can be responsible for providing members, prospects and students with solutions that meet their specific needs. Working out of our York Street location, this is a 6-month contract opportunity with the possibility of extension.
Who you are
You are seeking a chance to grow your skills in customer service support while maintaining a positive work-life balance. You want to move away from a targeted sales environment and move into a client service role within a regulated environment which is driven by professionalism and integrity, with an emphasis on problem resolution and delivering an exceptional client experience.
What’s in it for you
This is an exciting opportunity to join a dynamic team and to expand your hands-on skills and knowledge, and gain exposure to different tools while assisting customers in an environment where they come first.
If you are passionate about driving an exceptional client experience, committed to going above and beyond and you thrive in a professional environment, this could be the role for you.
What you will do:
So, how do we know you are the new Customer Service Representative for us? You have:
About the Chartered Professional Accountants of Ontario
CPA Ontario protects the public interest by ensuring its members meet the highest standards of integrity and expertise. CPA Ontario serves and supports its more than 89,000 members and 19,000 students in their qualification and professional development in a wide range of senior positions in public accounting, business, finance, government, not-for-profits, and academe. Chartered Professional Accountants are valued by organizations of all types and sizes for their financial expertise, strategic thinking, business insight, management skills, and leadership. For information on the CPA profession, visit cpaontario.ca.
To express your interest in this opportunity, apply here.
CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email email@example.com with “Accommodation Required” in the subject line to provide your contact information.