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Registrations Coordinator, Annual Student Fees

About the Chartered Professional Accountants of Ontario

CPA Ontario protects the public interest by ensuring its members meet the highest standards of integrity and expertise. CPA Ontario serves and supports its more than 89,000 members and 19,000 students in their qualification and professional development in a wide range of senior positions in public accounting, business, finance, government, not-for-profits and academe. Chartered Professional Accountants are valued by organizations of all types and sizes for their financial expertise, strategic thinking, business insight, management skills and leadership. For information on the CPA profession, visit

Position Description:

We are currently in search of a Registrations Coordinator for a 3 to 6 month contract for the processing of Annual Student fee hardship forms, payment plan administration, student suspensions for non-payment of ASF and reinstatements. This would also include answering Tier 2 inquiries, preparing files and letters for approval, performing data entry and maintenance functions, and performing other co-ordination and administrative functions as required.

Major Responsibilities:

  • Processing for review Annual Student Fee hardship forms including: documenting receipt, assessing and verifying provided documentation, conducting follow up as required on outstanding documentation and/or fees; preparation of files for Vice President review and approval and post approval or denial preparing and sending the required communications and updating the iMIS database.
  • Administering the ASF payment plan payments process including insuring payment dates are communicated, follow-up is done on those payment plan files and coordinating with Finance to ensure these payments are processed as per the defined schedule.
  • Preparing for review and approval Student status changes specifically suspensions, de-registrations, reinstatements and withdrawals in relation to the ASF application in accordance with the bylaws, regulations, policies and procedures and upon approval performing all related data and record updating.
  • Providing tier 2 support for ASF inquiries.
  • Ensuring data and records accuracy and integrity by completing weekly edit checks and monthly edit checks on a rotational basis.
  • Performing other duties as assigned.

Qualification Requirements:

  • Post-secondary education is required
  • A minimum of 3 years of related work experience, preferably within a professional, academic, membership or regulatory body is preferred
  • Proven ability to deal with high volumes of registrations in a customer service oriented environment with accountability for meeting deadlines is required
  • Demonstrated ability with a membership management database system is highly preferred
  • Strong computer skills with experience in the MS Office Package, including Outlook, Word, Excel and Access is required
  • Previous experience with iMIS and SharePoint is an asset

We thank all candidates for their interest, however, only those being considered for further screening or an interview will be contacted.

 CPA Ontario is an inclusive employer.
Accommodation is available under the Ontario Human Rights Code.

 If you require a disability-related accommodation in order to participate in the recruitment process, please email with “Accommodation Required” in the subject line to provide your contact information. Recruitment Services staff will contact you within 48 hours.

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